Chicago City Wire

Mayor Brandon Johnson, in collaboration with the Department of Finance (DOF) and the Department of Water Management (DWM), has announced the passage of the Water Leak-Relief Pilot Program (LRP) through the Finance Committee. This new initiative is aimed at providing significant financial relief to Chicago residents burdened by high water bills due to underground water leaks.

The two-year pilot program, set to commence on January 1, 2025, aligns with Mayor Johnson’s commitment to offer financial relief to Chicago's working families. The ordinance will be presented for a vote before the full City Council on May 22, 2024.

Mayor Brandon Johnson said, “I know what it is like to grow up in a household where the ends do not always meet and one unexpected bill can be devastating. This pilot program will provide financial relief to families that are hit with outrageously high bills due to underground leaks and other circumstances beyond their control.”

The LRP is designed to assist residents who have experienced substantial increases in their water bills due to undetected or sudden water leaks. Eligibility for the program requires property ownership and confirmation of a repaired leak by the Department of Water Management.

City Comptroller Chasse Rehwinkel stated, “The bedrock of public finance is built on fairness and trust and with the creation of the Leak Relief Program, Chicagoans whose water-service line leaks, without their knowledge, will not have to be punished for water they didn’t use.”

The program aims at inclusivity, extending its benefits to owners of single-family homes, 2-flats, 3-flats, and commercial properties with water service lines one inch in size or smaller. Additionally, those with outstanding balances can enroll in a payment plan starting as low as $25 per month.

Department of Water Management Commissioner Randy Conner added, “We are committed to ensuring every Chicago resident has access to affordable, reliable water services. This pilot program not only addresses costly leaks but also reflects our dedication to enhancing the City's infrastructure while supporting our community members in need.”

As an example of the program's impact, consider Jane Eyre, who experienced a high water bill of $1,500 due to a leak. After the leak was repaired and she applied for the LRP, her bill was adjusted down to $275, saving her $1,225.

The City is currently finalizing specific details regarding the application process for the Water Leak Relief Pilot Program. Updates on how to apply and program specifics will be made available as they are developed.