Illinois State House District 33 issued the following announcement on June 26.
The health and safety of our customers and staff are of highest importance. In order to protect everyone through social distancing, IDES offices are closed to the public until further notice.
You may access IDES services using the following methods:
If you have questions about Unemployment Insurance, please call our Customer Service Center at 800-244-5631. Individuals with a hearing impairment who would like to speak with someone in the Claimant Services Center should dial 711 for the Illinois Relay System. Once connected, please direct the communications analyst to call IDES at 800.244.5631.
To certify for Unemployment Insurance benefits, or call Tele-Serve at 312-338-4337 Monday – Friday 3:00 a.m. – 7:30 p.m.
Original source can be found here.