Chicago City Wire

In recognition of Global Accessibility Awareness Day, the Chicago Department of Aviation (CDA) has announced a new partnership with the Hidden Disabilities Sunflower program. The initiative aims to raise awareness of hidden disabilities and create more accessible and inclusive spaces using a Sunflower symbol.

Over 1 billion people worldwide experience some form of disability, many of which are not immediately visible. With nearly 100 million passengers traveling through Chicago’s airports each year, this initiative will increase accessibility for all travelers. The announcement was made at the CDA’s Third Annual Airport Expo and Job Fair.

“I am thrilled Chicago’s airports will join the more than 200 other airports across the world and hundreds of businesses already participating in the Sunflower program,” said CDA Commissioner Jamie L. Rhee. “This simple tool will give our staff and airport employees the skills and knowledge they need to provide the best customer service possible to all passengers regardless of ability."

The Hidden Disabilities Sunflower was launched in 2016 with a focus on increasing visibility for disabilities, chronic conditions or diseases that are not immediately obvious to others. The Sunflower symbol provides a visual cue for others to identify, acknowledge and understand those who may need support.

"The launch of the Hidden Disabilities Sunflower is another shared effort to remove barriers when traveling through Chicago airports,” said Commissioner Rachel Arfa of the Mayor’s Office for People with Disabilities.

Information booths at both O’Hare and Midway will be stocked with Sunflower lanyards for travelers who wish to self-identify as having a hidden disability. A total of 25 different icons will be available to passengers who opt to take part in the program.

Airport employees and CDA staff will wear Sunflower supporter pins indicating they have been trained in the program and are ready to offer assistance. To learn more about the HD Sunflower program at O’Hare and Midway visit flychicago.com/sunflower.